7:15 am to 3:15 pm, Monday through Friday
To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective, respectful and pro-active liaison between guests, visitors and Rosie’s Place programs.
KEY RESPONSIBILITY AREAS:
Provide reliable, dependable, punctual coverage of the Rosie’s Place front office via the Front Desk.
Greet guests and visitors. Create a welcoming and supportive atmosphere for guests in reception area. Resolve conflicts between waiting guests, and intervene with angry/unhappy guests in a respectful manner to maintain peace in reception area.
Handle incoming telephone calls, mail and packages. Announce visitors to staff. Help guests sign-up for services, arts programs, emergency shelter, and other programs as available.