Elderly/Senior Citizens

Neighborhood Response Team (NRT)




Flavio.Daveiga@cityofboston.gov (Bowdoin-Geneva); Walter.Applewhite@cityofboston.gov (Mattapan)


The Neighborhood Response Team (NRT), a cross-departmental group representing Public Works, Transportation, Inspectional Services, and the Mayor’s Office of Neighborhood Services, seeks to address the local and specific issues affecting Boston's neighborhoods. Meeting with residents, community organizations, and numerous municipal bodies, the Team will focus on basic city services and improvements such as street lighting and sidewalk repairs, prioritizing trash and debris removal, and cracking down on problem properties and health and safety violations.

As of Nov. 2011, there are three regular NRT meetings, to address Mattapan, Codman Square, and Four Corners; Dudley Square and Blue Hill Ave.; and the Bowdoin-Geneva areas. The meetings are co-chaired, with one chair representing an official body (such as the Office of Health and Human Services) and other representing area residents. 

The Mattapan/Codman Square/Four Corners meeting covers city services, with (as of Nov. 2011) a noted emphasis on foreclosure/absenteeism.

Likewise, the Dudley/Blue Hill Ave. meeting covers city services. Prostitution is seen to be particularly bad problem in the area and many interdepartmental actions have worked to address this issue (as of Nov. 2011).

The Bowdoin-Geneva meeting incorporates human services in addition to city services, with an emphasis on youth development and violence prevention -- specifically, the Violence Intervention and Prevention Initiative. See a release on the formation of the Bowdoin-Geneva NRT here.

Key Partners: 

City Agencies:

Boston Public Health Commission, Boston Transportation Department, Boston Center for Youth and Families, Code Enforcement, Department of Neighborhood Development, Inspectional Services, Jobs and Community Services, Office of Human Services, Office of Neighborhood Services, Mayor's Office, Public Works Department, others?


Community Organizations and Collaborations:

Bowdoin Geneva Violence Intervention and Prevention, Upham's Corner Violence Intervention and Prevention,
United Neighbors Association (UNA), 4-Street Crime Watch, 

Bird Street Community Center, College Bound Dorchester, Family Nurturing Center, Roxbury Resource Center,


Faith-based: First Parish Church in Dorchester, St. Peter's Parish, 


Main Streets:

Bowdoin-Geneva Main Street
Four Corners Main Street


Bowdoin Street Health Center

Partial list!

Key Programs Offered: 

Biweekly meetings; neighborhood walkthroughts; forum for cross-departmental, cross-sector collaboration and neighborhood improvement.


FAMILY, inc.


(617) 969-1454

Hours of operation (or meeting times & dates): 


Codman Square Health Council Meeting
  • Third Thursday of every month
  • Codman Square Health Center (637 Washington Street, Dorchester) Board Room

To create secure and nurturing environments of mutual support in which all children and families can thrive. A community organizing system, we create partnerships with individuals and institutions to connect educational, health care, economic, and other systems to collaboratively create healthy, safe, sustainable communities throughout the world.

Our values:
  • Every person is valued: from the youngest to the oldest, from the richest to the poorest
  • For healthy development, all children need to be nurtured through intergenerational relationships;
  • Harmonious support systems enhance the lives of children and families within the community;
  • Society’s systems should be in harmony with nature’s systems;
  • We must think globally and act locally – FAMILY starts at the local level and develops sustainably;
  • We are one family.



80 Waban Hill Road
Newton, MA 02467
United States
Key Partners: 

Community Agencies and Organizations:
Artists for Humanity
BOLD Teens
Boston Neighborhood Network
City Year
Codman Square Merchants Association
Codman Square Neighborhood Council
Codman Square Neighborhood Development Corp.
Dorchester Neighborhood Service Center
Roxbury Youth Works


Education Institutions:
City and State Departments
Mayor Menino
Boston Police Department 
Boston Public Health Commission
Department of Youth Services
Business Community
Valvoline, Inc.
Mount Washington Bank
Silverbrook Farm
Coutinho Farm
Partners in Haiti:
Community Agencies and Organizations 
Association of Schools and Teachers
City Of Verrettes
Caisse Populaire Solidarite Des Verrettes (Bank)
ODKM (Desarmes)
MCC Desarmes
Faith in Action International
Societe D’exportation de Fruits et Legumes
The Haiti Connection
Education Institutions:
DePaul University, Chicago, IL
Tuskegee University
University of Fondwa
Ecole Normale de Liancourt (Local Teachers College)
Ecole Providence
Government Agencies:
Bureau de District Scolaire des Verrettes
How to get involved/application guidelines and procedures: 

The individuals and families who take part in FAMILY are invited to become members of FAMILY. They are not clients, but members. The benefits of membership will vary from one individual and family to another, depending on their needs, but the major benefit is the security of being part of a caring network of mutual support.

The mission of FAMILY is global, and our vision is for its concept to spread in very natural ways. We are eager to engage in dialogue about all aspects of FAMILY, including potential areas of collaboration with interested parties. We invite you to join us.

Key Programs Offered: 

FAMILY works at both the level of the individual and the organization, in both Codman Square, Dorchester, and in Haiti:

  • We connect individuals with existing resources in the community so that they are surrounded by a uniquely tailored network of mutual support. To do this, we place FAMILY Advocates into strategic locations within the community to work directly with children and their families.
  • We partner with organizations to enhance their capacity to provide effective support to children and families by eliminating redundancy, improving community responsiveness, and sharing resources. To do this, our Director of Community Organization convenes gatherings with partner organizations where effective strategizing can occur. 
Also (or Previously) Known As...: 

Fathers And Mothers Infants eLders and Youth


Boston Medical Center




Boston Medical Center is an extraordinary community of health care providers devoted to the proposition that every person, regardless of his or her social or economic circumstances, deserves the best health care.

Our mission is simple: to provide exceptional care, without exception.

Located in Boston's historic South End neighborhood, BMC is a private, not-for-profit, 639-licensed bed, academic medical center and the primary teaching affiliate for Boston University School of Medicine. Consistent with its mission to provide the best in health care to all, BMC is the largest safety net hospital in New England and reaches into the community as a founding partner of Boston HealthNet, a network of 15 community health centers through Boston serving more than a quarter million people annually.


Boston Medical Center
One Boston Medical Center Place,
Boston, MA 02118
United States
Key Partners: 

BU School of MedicineBMC HealthNet Plan

Boston HealthNet:

Codman Square Health Center
637 Washington Street

Dorchester House Multi-Service Center
1353 Dorchester Avenue

East Boston Neighborhood Health Center 
10 Gove Street
East Boston

Geiger-Gibson Community Health Center
250 Mount Vernon Street

Greater Roslindale Medical and Dental Center
4199 Washington Street

Harvard Street Neighborhood Health Center
632 Blue Hill Avenue

Boston Health Care for the Homeless Program
780 Massachusetts Avenue

Manet Community Health Center 
110 West Squantum Street
North Quincy

Mattapan Community Health Center 
1425 Blue Hill Avenue

Neponset Health Center
398 Neponset Avenue

Roxbury Comprehensive Community Health Center
435 Warren Street

South Boston Community Health Center 
409 West Broadway
South Boston

South End Community Health Center 
1601 Washington Street

Upham's Corner Health Center 
500 Columbia Road

Whittier Street Health Center
1125 Tremont Street

How to get involved/application guidelines and procedures: 

Prospective volunteers can visit Volunteer Servicescall 617.414.5122, or email Volunteer.Services@bmc.org. Otherwise, call one of the numbers listed below, or view the Provider Directory.

Health Connection — Call 800.841.4325

Make an Appointment. Find a Doctor. Get Health Information.

Call BMC’s Health Connection toll-free atBoston Medical Center - Health Connection 800.841.4325.

The Health Connection is available Monday thru Friday, 8:30 am - 5 pm. After normal business hours, callers may leave a message to be returned the following business day by a nurse.

The Health Connection is a toll-free telephone information service. The staff, which include registered nurses, help patients, families and members of the community access Boston Medical Center's physicians, programs and services.

Main Switchboard
Call: 617.638.8000

General Information
Call: 617.638.6800

Health Connection
Call: 800.841.4325

Medical Records
Call: 617.414.4201

Patient Billing
Call: 617.638.6157

Call: 800.439.2370

Key Programs Offered: 

BMC HealthNet Plan: BMC HealthNet Plan is the largest health maintenance organization for both MassHealth and Commonwealth Care programs. The mission of BMC HealthNet Plan is to be a quality and cost effective provider-sponsored health maintenance organization supplying excellent care coordination and services.

  • Sunny Start - Health Moms & Babies: BMC HealthNet Plan Members that choose to enroll in Sunny Start get help from care managers, including

    • Customized care planning for low - high risk pregnancies
    • Access to registered nurse skilled in obstetrics/newborn care
    • Free car seat (MassHealth members)
    • Free manual breast pump
    • What To Do When You're Having a Baby book & other literature
    • Childbirth/Parenting Education
    • Transportation assistance
    • Help finding community resources

Haitian Health Institute (HHI): In order to meet challenges to improved access and health services for Haitians, a consortium of health care professionals mobilized to establish the Haitian Health Institute (HHI) in 1996 rather than have disparate clinics across metropolitan Boston. The Administrative Office of the Haitian Health Institute is located at Boston Medical Center, 771 Albany Street, Dowling 4, Room 4416, Boston, MA 02118. You can phone them at 617.414.7702, send a fax to 617.414 3810, email hhi@bmc.org or view MyDorchester.org's community guide entry here.


Hancock 309




Create an environment for Artists and Art lovers to exchange ideas and foster creativity in one another. 


Hancock 309 Gallery and Consignment
305 Hancock Street
Dorchester, MA 02125
United States
How to get involved/application guidelines and procedures: 

Contact owner.

Also (or Previously) Known As...: 

Hancock 309 Gallery and Consignment


Boston REACH Coalition

Mailing Address (if different than physical location): 

Erline Achille 1010 Massachusetts Ave, 6th Floor Boston, MA 02118


(617) 534-2291


(617) 534-2563

Hours of operation (or meeting times & dates): 

Meets 1st Monday of every month, 5:30 p.m., at the Grove Hall Community Center, 51 Geneva Ave., Dorchester.


The mission of the Boston REACH Coalition is to promote health equity and eliminate racial and health inequities in Boston. REACH: Racial and Ethnic Approaches to Community Health. The 200-member coalition has met monthly for ten years. The coalition has earned an outstanding reputation in the local and public health community for its work in raising awareness of racial and ethnic health disparities, educating the public about health issues that affect the Black community in Boston, and for its credible partnerships with community members, policymakers, faith-based leaders, and academic institutions. The coalition includes community members, community groups, health care providers, business and faith leaders, and academic partners. With new funding as a Center of Excellence in the Elimination of Disparities (CEED), the coalition will expand its scope of work to address cardiovascular disease and public health issues related to men’s health, adolescent wellness, community advocacy, public policy, and environmental health. A strategic plan will ensure that community efforts to eliminate racial and ethnic health disparities can be sustained.


Center for Health Equity and Social Justice
1010 Mass Ave
Boston, MA 02118
United States
Key Partners: 

Boston Public Health Commission (Center for Health Equity and Social Justice)

How to get involved/application guidelines and procedures: 

Come to a meeting!

Key Programs Offered: 

Ongoing advocacy & community organizing. Community Voices The Coalition has worked with community member to identify factors that can promote or negate the health of the community. Please take a look at their projects and videos. Annual Retreat REACH Coalition members participate in this annual retreat to review and strengthen Coalition objectives and activities. Pink and Black Team: American Cancer Society Making Strides During breast cancer awareness month in October, join the Pink and Black Team to raise money for the American Cancer Society Making Strides Walk. More>> HPV Pilot Project The Boston REACH Coalition in partnership with Mass CONECT is conducting a pilot project aiming to understand better the communication barriers for underserved women with respect to the HPV vaccine and cervical cancer awareness.

Also (or Previously) Known As...: 

REACH 2010


PACE (Program of All-Inclusive Care for the Elderly)




PACE, an alternative to traditional nursing home care, is an optional benefit under both Medicare and Medicaid that focuses entirely on older people, who are frail enough to meet their State's standards for nursing home care. It features comprehensive medical and social services that can be provided at an adult day health center, home, and/or inpatient facilities. For most patients, the comprehensive service package permits them to continue living at home while receiving services, rather than be institutionalized. A team of doctors, nurses and other health professionals assess participant needs, develop care plans, and deliver all services which are integrated into a complete health care plan. PACE is available only in States which have chosen to offer PACE under Medicaid.

Key Partners: 

Harbor Health Elder Service Plan 1135 Morton Street Mattapan, MA 02126 Tel: (617) 533-2400 Upham's Elder Service Plan (UESP) / PACE Dudley Square 36 Dearborn Street MA 02119 Tel: (617) 288-0970 Savin Hill 1140 Dorchester Ave. MA 02125 Tel: (617) 288-0970

How to get involved/application guidelines and procedures: 

Eligible individuals who wish to participate must voluntarily enroll. PACE enrollees also must: Be at least 55 years of age. Live in the PACE service area. In Dorchester/Roxbury: Upham's Corner Health Center runs the Upham's Elder Service Plan (UESP/PACE) in Dudley Square & Savin Hill. Harbor Health also runs an Elder Service Plan in Lower Mills. Be screened by a team of doctors, nurses, and other health professionals as meeting that state's nursing facility level of care. At the time of enrollment, be able to safely live in a community setting.

Key Programs Offered: 

Delivering all needed medical and supportive services, the program is able to provide the entire continuum of care and services to seniors with chronic care needs while maintaining their independence in their homes for as long as possible. Care and services include: Adult day care that offers nursing; physical, occupational and recreational therapies; meals; nutritional counseling; social work and personal care Medical care provided by a PACE physician familiar with the history, needs and preferences of each participant Home health care and personal care All necessary prescription drugs Social services Medical specialists such as audiology, dentistry, optometry, podiatry, and speech therapy Respite care Hospital and nursing home care when necessary


Washington Heights Tenants' Association





Hours of operation (or meeting times & dates): 

Office hours: Monday - Friday, 10 a.m. - 6 p.m. Computer classes: Monday and Wednesday 6 p.m. - 8 p.m. Blood pressure clinic: every first Thursday of the month 9 a.m. - 10 p.m. Girls program (partnership with Girl Scouts): Fridays 4 p.m. - 7 p.m.


Washington Heights Tenants Association
220 Harold St
Dorchester , MA 02121
United States
Key Partners: 

Mass Impact

How to get involved/application guidelines and procedures: 

Stop by or call Jessie Alvira for more information

Key Programs Offered: 

Free computer classes for MS Office and typing, drop-ins welcome. Registration required. NSTAR forgiveness program workshops one day a month ESL classes Blood pressure clinic Give turkeys and toys to residents during the holidays Girls group meets weekly for girls grades 6-12 Computer lab (can be rented for trainings) Tax assistance BYF jobs in summer for teens

Community Meeting Space Available: 



Sant Belvi

Hours of operation (or meeting times & dates): 

Sant Bel Vi opens Sunday to Friday 8am to 4pm.


Sant Bèl Vi is a Haitian adult day care center that offers a community setting for elderly patients whose medical conditions require a need for nursing supervision, and/or rehabilitative therapy. The goals of the program are to provide health, social, and nutritional intervention, to prevent premature institutionalization.


6 Frontenac Street
Dorchester, MA 02124
United States

Dorchester Bay EDC






Dorchester Bay Economic Development Corporation acts to build a strong, thriving, and diverse community in Boston’s north Dorchester neighborhoods. Working closely with neighborhood residents and partners, we access resources to:
Develop and preserve affordable home ownership and rental housing,
Create and sustain commercial and economic development opportunities, and
Build community power through organizing and leadership development.


594 Columbia Rd Ste 302
Dorchester, MA 02125
United States
Key Programs Offered: 

Homeowner Services provides home improvement and deleading loans for unbankable homeowners. The focus is keeping low to moderate income homeowners in their home; by decreasing maintenance costs, avoiding foreclosure, rehabbing uninhabitable units, educating the homeowner in financial literacy and increasing energy conservation. In our eleven year program we have lent more than $1.5 million and rehabbed 239 units of housing.

Youth Force Program is a youth leadership initiative that trains local teens to be community leaders and community organizers, who in turn train other local teens to be leaders and organizers in their own neighborhoods. The program is designed in a community organizing framework, and it focuses on building youth leaders, building youth relationships and building youth power. Youth Force members learn leadership and community organizing skills such as meeting facilitation, engaging in campaign work, relational meetings, power analysis and research actions. The program goal is to build youth power in Dorchester and beyond and to strengthen the local community by tackling specific, winnable issues. We grow leaders through engaging them in the issues that affect them directly.

Learning Is a Fun Experience (L.I.F.E.) is a new drop-in after school program with homework help, Internet research, public speaking, visual arts, ceramics, digital arts production, literacy and math computer games, sports, fun and enrichment activities.

Seniors Program supports approximately 90 elders living in and nearby Dorchester Bay rental units. Meeting three times weekly, they enhance their quality of life by offering community-based case management services and enrichment, prevention, education, and intervention programming. Rock and Roll Seniors pays stipends to seniors to use their expertise and energy to design their own program. They remain safe, connected and active.

TechnoBay Computer Training is an inter-genrational computer training course geared for families. Both parent and chilld learn about computer hardware and software. All courses are free of charge. For more information about the course contact Karen Cookie Sheers at 617-825-4200 x225


Capeverdean Adult Day Health Center





Hours of operation (or meeting times & dates): 

Capeverdean Adult Day Health Center is open Monday through Friday from 8:00am until 4:00 pm. All caregivers are responsible for participants by 4:00 pm at the close of the program day. If a participant remains at the Adult Day Health Center after 4:00pm, or if the caregiver is not available, the Assistant Director will provide for direct supervision until 5:00pm. If the caregiver has not contacted the center by 5:00pm, the Assistant Director will notify protective services of the need for emergency shelter.


Our objective is to provide social day health programs with a caring staff which enhances the quality of life for our clients and caregivers. We strive to offer social outlet that provide continued enrichment and opportunity for our elders to make new friends.

The program will provide six hours of nursing care and health supervision using an individualized plan of care. Two meal, and one nourishing snack will be prepared in accordance with the physicians’ order, and served daily. A therapeutic program inclusive of Physical Therapy, Occupational Therapy, Speech Therapy, as well as educational, social, and recreational services, will be offered as needed, to obtain and maintain the participant’s maximum level of functioning. Group and family counseling will be provided with referrals made to community agencies if appropriate.


Dorchester Center
34 Hancock St
Dorchester, MA 02125
United States
How to get involved/application guidelines and procedures: 

Various forms, including program brochure, are located here. To learn more about the center please contact us.

Key Programs Offered: 

As part of your plan of care, our services include:

Nursing Services & Health Oversight
Occupational Therapy
Physical Therapy
Speech / Language Therapy
Restorative Therapy
Nutritional and Dietary Services
Counseling Services
Various Activities
Providing help with housing
Providing help in Social Security Office

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